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Operational engineering for distributed critical systems

We bring space-grade operational discipline to the companies powering Europe's critical infrastructure. Built in mission control. Applied to energy grids, autonomous fleets, telecom networks, and industrial operations.

75%
of IoT deployments fail to
achieve target outcomes
€100K+/hr
cost of unplanned downtime
in manufacturing
28 Apr
2025 Iberian blackout exposed
grid resilience gaps
NIS2
directive mandates resilience
for critical infrastructure

From satellite constellations to critical infrastructure

The same operational engineering that keeps satellite fleets running — reliability analysis, autonomous monitoring, anomaly detection, failure mode engineering — applies directly to the terrestrial systems powering the energy transition, autonomous mobility, and industrial automation.

These industries are running mission-critical distributed systems with startup-level operational maturity. They have the pain but not the expertise. We bridge that gap.

Your fleet is a constellation. Operate it like one.

Origin

Satellite constellation operations

ESA missions, orbital mechanics, distributed ground systems, FMECA, real-time fleet monitoring, anomaly detection, and mission assurance across international operations.

same patterns
Applied to

Terrestrial critical infrastructure

Energy aggregators coordinating thousands of DERs. Autonomous fleets requiring real-time orchestration. Private 5G networks where downtime stops the factory. IIoT platforms running on production floors.

Six disciplines.
One operational engineering practice.

Reliability Engineering & FMECA

Systematic failure analysis for distributed systems. Identify what breaks, why, and what happens when it does. Adapted from aerospace methodology for energy, mobility, and telecom systems.

MIL-STD-1629A · ECSS · RCM

Autonomous Operations Architecture

Design the transition from human-in-the-loop to human-on-the-loop operations. Anomaly detection, automated remediation, escalation protocols. For scaling from 10 assets to 10,000.

Operational maturity · Autonomy levels

Observability & Monitoring Design

Build the instrumentation, dashboards, and alerting that lets a small team operate a large distributed fleet. Telemetry correlation, health scoring, predictive indicators.

Mission control patterns

Resilience Engineering & Chaos Testing

Proactively test how systems behave under failure. Design graceful degradation, failover strategies, and recovery procedures. From hoping it works to knowing it survives.

Fault injection · Game days

Operational Process & Incident Response

Build the human side: runbooks, on-call structures, incident response, post-mortems, operational reviews. Structured operational discipline for fast-growing teams.

SRE culture · Runbooks · Reviews

AI Operations Strategy

Adopt AI/ML tooling for predictive maintenance, demand forecasting, and anomaly detection — without losing operational control. Define the human-AI collaboration model for safety-critical contexts.

MLOps · Human-on-the-loop

Four industries. One operational pattern.

Distributed nodes. Centralised monitoring. Autonomous operations. The same pattern repeats across every sector where small teams run mission-critical infrastructure at scale.

Energy & Utilities

Virtual power plants coordinating thousands of distributed energy resources in real-time. Renewable fleet operators where uptime equals revenue. Grid-edge intelligence platforms managing bidirectional power flows. Energy aggregators providing grid services with startup-level ops teams.

VPPs Renewable operators Energy aggregators DSOs EV charging networks CleanTech

"You're coordinating thousands of distributed energy assets in real-time. That's a constellation."

Explore use cases →
🚗

Autonomous Vehicles & Mobility

Delivery robot fleets, autonomous shuttles, and connected mobility platforms. Every vehicle is a node requiring real-time monitoring, anomaly detection, and fail-safe orchestration. Mixed human/autonomous fleet coordination is distributed systems engineering.

Delivery robots Autonomous shuttles Fleet platforms AV software Telematics SaaS Micro-mobility

"Every vehicle is a node. Fleet orchestration is distributed systems engineering."

Explore use cases →
📡

Telecoms

Private 5G/LTE networks serving factories, ports, and campuses where downtime means production stops. Network automation startups building the autonomous network operations tooling that operators depend on. Edge computing platforms pushing intelligence to the network periphery.

Private 5G operators Edge platforms Network automation MVNOs Neutral hosts

"If your network goes down, the factory stops. You need mission-critical reliability."

Explore use cases →
🏭

Industrial IoT & Manufacturing

Predictive maintenance platforms, smart sensor providers, and IIoT system integrators running always-on infrastructure on factory floors. Edge-to-cloud distributed systems where a single production line failure costs €100K+/hour. The European Mittelstand and PYME backbone going digital.

Predictive maintenance AI IIoT platforms System integrators Smart sensors Connected OT

"Edge-to-cloud distributed systems running on factory floors follow the same patterns as satellite ground systems."

Explore use cases →

The MissionCritical Reliability Framework

Six pillars, twenty dimensions, one unified diagnostic. The MCRF assesses operational maturity across every capability a distributed operation needs to be reliable. Built from aerospace systems engineering, adapted for terrestrial critical infrastructure.

PILLAR 01
🔧

Capability

Can you deliver what you promise?

PILLAR 02

Availability

Are you ready when it matters?

PILLAR 03
📡

Observability

Can you see what's happening?

PILLAR 04
⚠️

Risk

Do you know what can break?

PILLAR 05
🎛️

Control

Can you respond systematically?

PILLAR 06
🔄

Learning

Do you improve after every failure?

ORIGIN

The MCRF draws from ECSS standards, FMECA methodology, ISO 55000 asset management, reliability-centred maintenance (RCM), and operational experience managing satellite constellations. These principles have been adapted for organisations where the concepts are equally valid but implementation must be proportional to scale.

Built in mission control. Applied to critical infrastructure.

Mission Critical is founded by Daniel Polo — a systems engineer who spent years operating satellite constellations before recognising that the same operational engineering challenges are now hitting terrestrial industries at scale.

The companies powering Europe's energy transition, autonomous mobility revolution, and industrial digitalisation face the exact same problems we solved in space: distributed assets, remote monitoring, failure mode analysis, and the need to operate reliably with small teams.

ECSS Standards MIL-STD-1629A FMECA ISO 55000 SRE RCM Chaos Engineering

Satellite Constellation Operations

ESA missions, real-time fleet monitoring, distributed ground systems, orbital mechanics

Reliability Engineering & FMECA

Aerospace-grade failure analysis methodology applied to operational systems

Distributed Systems Architecture

Designing monitoring, anomaly detection, and autonomous operations for fleet-scale systems

International Operations

Spain, United Kingdom, Poland, Singapore — operating across time zones and regulatory environments

Platform Engineering

Building operational software systems — not just consulting about them

Three ways to work together

Start with an audit. Go deeper when you're ready. Every engagement builds on the last — no wasted work, no repeated discoveries.

_
Audit
1,000

A structured operational assessment that tells you exactly where you stand — and what to fix first.

  • MCRF assessment across all 6 reliability pillars
  • Structured interviews + evidence review
  • Maturity scoring with industry benchmarks
  • Gap analysis with prioritised recommendations
  • Written findings report & executive summary
  • 30-minute debrief call
Let's talk →
_
Implementation Partner
7,500 / month

Hands-on operational engineering embedded with your team. We don't just design — we build it with you.

  • Everything in Audit + Architecture
  • Hands-on process implementation
  • Runbook & playbook development
  • Dashboard & alerting build-out
  • Team training & operational coaching
  • Game day design & facilitation
  • Weekly operational reviews
  • Slack/async access to senior engineer
  • 3-month minimum engagement
Let's talk →

All engagements are scoped to your specific operational context. Prices may vary for complex multi-site deployments.
Not sure which tier? Start with the Audit — it informs everything else.

Schedule a conversation

No sales pitch. No slide decks. Just an honest 30-minute conversation about what breaks in your operations and whether we can help fix it.

01

You fill in the form. Tell us a bit about your company and what's keeping you up at night operationally.

02

We review and respond within 24h. If there's a fit, we propose a time. If not, we'll tell you honestly.

03

30-minute video call. We'll discuss your operational challenges, identify quick wins, and determine if a formal engagement makes sense.

Request a call

No spam. No mailing list. Your info is used only to prepare for our call.

Request received

We'll review your details and get back to you within 24 hours with a proposed time. Talk soon.